Love ULTA....wouldn't go anywhere else.
Overall they are headed down hill...FAST
Poor Service! Just spent 15 minutes in this store and not one employee offered to assist us. When I walked toward one employee she actually turned around and walked away. Their loss!
I have been going to ULTA since I can remember actually purchasing my own beauty items. I have not been that happy with them lately. I feel like the girls I see work there are not friendly and are borderline snotty. I also am not too happy with their coupon allowances. I shop primarily off of the clearance isle and since their revamp, I am unable to use my coupon there. Its something that is so stupid, but it has most certainly reduced the number of times I even go in there. I have a reward on my account and I have no desire to even step foot in there.
They have great products at somewhat ok prices, usually expensive.
I also have used their salon there and again not too impressed. I have thick hair and they do not tell you this, but you are charged for each tube of color used. So if the girl has no clue the amount to use, I get charged for her mistake. I do have thick hair, but I am unaware of how my local salon does not charge me for the product.
Great one stop for all of my curly hair needs. Everything from the right products and a great hair cut.
Ulta Beauty is a US Hair Care Studio based in Bourbonnais, Illinois. Ulta Beauty is located at 2058 North State, Route 50, Bourbonnais, IL 60914, USA.
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