I will not be visiting this location anymore. I dont like the way they made me feel.
After 2 minutes of browsing, the employee who became our shadow, approached me and asked if I needed help and I told him no thanks. We continued to browse and the same employee just kept following us around. He wasn't friendly or helpful at all; just flat out creepy. No smile or anything. Just mumbling into a headset while fixing random items nearby. I became so uncomfortable. It was so obvious that we weren't welcomed there so we headed straight towards to door. On our way out, that employee yelled out to us "Have a nice night!" while in synch with the voice of a distant female employee yelling "See ya'!"...
Staff was friendly and helpful they were right there to help me with all my needs and question
The staff at this location are usually fairly helpful. Their prices seem a little high but their selection of sporting goods is hard to beat.
They were more excited about us leaving than us coming!
God forbid if you have a question you'll never get an answered by anyone that works there. The store is extremely disorganized and it's limited in spite of having a lot of things on the floor it's not really things that I was looking for. They keep trying to point me to online and if I wanted to buy online I would have bought online to begin with
Store was clean and well organized. Employees drifted by us every now and then but wouldn't even smile or say hello. They would just stare awkwardly and mumble into a headset as they tampered with random shelves.
My experience here was absolutely horrible and disgusting. Around 9:15 pm, my friend and I (both black) rushed in for some cool fitness gear before closing time. There were a few (white) people entering also as we were walking in. An employee was walking near all of us and once we all went into our own directions, he stopped and headed right behind me and my friend instead of the other customers.
They didn't Make a peep at the sight of us entering but literally cheered and threw confetti upon our exit.
07-28-17 Was my first and last time visiting this location.
"As a human being, I would like to feel as close to human as possible while in the presence of other humans."
Exchanged 2 shirts would not process the new shirts @ the sale price. The person @ the store was having computer issues,hmm only 1 computer that can do this on! The store told me to come back with the shirts & they would credit me! I went home called customer service they gave me a reference# to call back & have then credit me. Customer service said they could have called and they could have given the store a reference # & it would have been done. Needless to say I am not happy with the store. And will think twice about ordering anything from Dick's sporting goods again. Until they change their exchange policy. this not the 1st I have had issues with this store. It was not busy in the store. I was there on a Monday night.
Dick S Sporting Goods is a US Shoe Store based in Bourbonnais, Illinois. Dick S Sporting Goods is located at 2054 N State Route 50, Bourbonnais, IL 60914, USA.
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